Refund policy

RETURNS & REFUND POLICY

Last updated: September 2026

Your satisfaction matters to us. Here's how we handle returns:

Eligible Returns We accept returns within 30 days of delivery for items that are defective, damaged, or incorrect.

How to Start a Return Email us at Purionbreeze@gmail.com with your order number and a photo of the issue. We'll respond within 1–2 business days with next steps.

Refunds Approved refunds are issued to your original payment method within 5–7 business days of us receiving confirmation.

Change-of-Mind Returns If you've changed your mind, we'll do our best to help — please reach out within 7 days of delivery. Return shipping costs are the customer's responsibility for non-defective items.

Non-Returnable Items Items that have been used, damaged by the customer, or returned without prior approval are not eligible for a refund.